Karneol-Satin-Kombination

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Customersupport@mycabrand.uk. Please note that returns will need to be sent to the following address: [RETURNS MYCA ATTIC STORAGE 500 WICKS ROAD, BOW, LONDON E3 2TB]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Customersupport@mycabrand.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on a MYCA gift card within 3 business days.
If more than 15 business days have passed since we’ve approved your return, please contact us at Customersupport@mycabrand.uk.

• We process orders Monday through Saturday. Orders placed before 2PM GMT on these days will be processed the same day, provided all security checks are cleared.
• In cases where additional security verification is required, processing may take longer until the requested information is provided.
• During busy times, such as festive seasons or bank holidays, order processing might take up to two working days.

                              M Y C A| Size Chart

Bold Fit• Confident •Silhouettes •
Designed for Women.

 

Size	UK	US	EU	Bust (cm)	Waist (cm)	Hips (cm)
XS	6	2	34	76–80	60–64	84–88
S	8	4	36	81–85	65–69	89–93
M	10	6	38	86–90	70–74	94–98
L	12	8	40	91–96	75–80	99–104
XL	14	10	42	97–102	81–86	105–110
XXL	16	12	44	103–108	87–92	111–116
XXXL	18	14	46	109–114	93–99	117–122

How to Measure:

• Bust: Measure around the fullest part of your chest
• Waist: Measure at the narrowest point (usually just above the navel)
• Hips: Measure around the widest part of your hips

MYCA Fit Note:

Our pieces are designed with fashion-forward tailoring. If you’re between sizes, we recommend sizing up for a relaxed look or sizing down for a sculpted fit.